Privacy Policy for BuildTrust

Introduction

BuildTrust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using BuildTrust, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our application.

1. Information We Collect

1.1 Personal Information

When you register and use BuildTrust, we collect the following personal information:

• Account Information: Name, email address, password (encrypted), phone number
• Profile Information: User role (Owner, Contractor, Observer), company name, profile picture
• Contact Information: Email and phone number for communication purposes

1.2 Location Data

• Precise Location (GPS): We collect your device's precise location when you:
  • Create a new project and set its location on the map
  • Upload progress images with location verification
  • Access the map picker feature
• Purpose: Location data is used to geotag projects and progress images, ensuring accurate site documentation
• User Control: Location access requires your explicit permission and can be disabled in device settings

1.3 Media and Files

• Photos and Images: Project photos, progress images, expense receipts, profile pictures
• Documents: Construction documents, contracts, plans, and other files uploaded to projects
• Camera Access: Required for capturing real-time progress images and documentation

1.4 Project and Financial Data

• Project Information: Project names, descriptions, addresses, status, timelines, members
• Expense Records: Expense amounts, categories, descriptions, dates, receipts
• Application Data: Contractor applications, proposals, budgets, timelines
• Team Information: Project members, roles, permissions

1.5 Technical and Usage Data

• Device Information: Device model, operating system version, unique identifiers
• App Usage Data: Features used, time spent, navigation patterns
• Network Information: IP address, connection type
• Error and Crash Data: Technical diagnostics for app improvement

1.6 Communication Data

• Messages: In-app communications between users
• Notifications: Notification preferences and delivery status
• Email Communications: Password resets, account verification, support correspondence

2. How We Use Your Information

2.1 Core App Functionality

• Account management and user authentication
• Project creation, updates, and team collaboration
• Location services for projects and progress images
• Document storage and management
• Financial tracking and expense recording

2.2 Communication

• Send updates about project activities and applications
• Password resets and account verification
• In-app messaging between project members

2.3 Security and Fraud Prevention

• Verify user identity and prevent unauthorized access
• Secure sensitive information with encryption
• Monitor for suspicious activities

2.4 Service Improvement

• Understand user interactions with the app
• Identify and resolve technical issues
• Improve existing features and develop new ones

3. Data Sharing and Disclosure

3.1 Within the App

• Project Members: Project data is shared with team members you add
• Contractors: Application information is shared with project owners
• Visibility: Data sharing is limited to project participants only

3.2 Third-Party Service Providers

We may share information with trusted third-party providers:

• Cloud Storage: For storing user data, files, and images
• Email Services: For sending transactional emails
• Map Services: OpenStreetMap for location services (no personal data shared)
• Analytics: Anonymized usage data for app improvement

3.3 Legal Requirements

We may disclose your information if required by law or to:

• Comply with court orders or legal processes
• Respond to law enforcement requests
• Protect our rights, property, or safety
• Protect users' safety or public interest

4. Data Storage and Security

4.1 Security Measures

• Encryption: Passwords encrypted; HTTPS for data transmission
• Access Controls: Strict limitations on data access
• Secure Storage: Files stored in secure cloud infrastructure
• Regular Updates: Continuous security improvements

4.2 Data Retention

• Data retained while your account is active
• Inactive accounts may be deleted after extended inactivity
• Some data retained for legal/compliance purposes
• You can request account deletion at any time

5. Your Rights and Choices

You have the right to:

• Access: View all personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Request a copy of your data
• Restriction: Limit how we process your data

Permission Management

• Location: Can be disabled in device settings (may limit features)
• Camera: Required for progress images (can be revoked)
• Notifications: Manage in app or device settings

Account Deletion

To permanently delete your account and all associated data, visit our Delete Account page or contact us at info@saarahbuildtech.com with "Account Deletion Request" in the subject line.

6. Children's Privacy

BuildTrust is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided information, please contact us for immediate deletion.

7. International Data Transfers

Your information may be transferred to servers outside your country. We ensure appropriate safeguards are in place to protect your data.

8. Third-Party Services

We use the following third-party services:

• OpenStreetMap: For map tiles and geocoding (Privacy Policy)

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Updating the "Last Updated" date
• Posting a notice in the app
• Sending email notifications (for significant changes)

10. Data Collection Summary

By using BuildTrust, you acknowledge that you have read, understood, and agree to this Privacy Policy.